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This service needs managed better. Very frustrating waiting 7 days for a ticket to be answered with no information as to how long I am expected to wait. Very sporadic the response time on these, company mates getting responses after 24hrs and others waiting up to a week.

Hey, looking for some help, thrusters seem to not settle on a value and pulse from any random number to 0 and back, what is the likely cause of this? Thanks in advance! https://streamable.com/naclee