Community Manager?

J.D.

Veteran endo
Joined
Aug 16, 2021
Messages
219
#1
Hello, just wondering if there is a community manager I can DM for the starbase? Thanks 🙏
 

La_fleur_

Well-known endo
Joined
Aug 19, 2021
Messages
97
#2
There are contacts of the company's employees in the official Discord. You can write to them in private messages
 

J.D.

Veteran endo
Joined
Aug 16, 2021
Messages
219
#5
U
There are contacts of the company's employees in the official Discord. You can write to them in private messages
Unfortunately, I am not in the official discord for personal reasons. Although, I’d like to change that, but in order to do so, I need to talk to a CM or something in confidence to make it work for me. So I wasn’t sure if there was someone I could have a private conversation with here on this forum..
 

Askannon

Veteran endo
Joined
Feb 13, 2020
Messages
135
#6
U

Unfortunately, I am not in the official discord for personal reasons. Although, I’d like to change that, but in order to do so, I need to talk to a CM or something in confidence to make it work for me. So I wasn’t sure if there was someone I could have a private conversation with here on this forum..
To appeal a moderation action, email community@frozenbyte.com
Messages to [...] Community email must be sent in English.
I assume

If it isn't, I'll list the Moderators, as I don't know of many community managers besides KayFB (discord tag: siga) and he tends to be busy.
 

J.D.

Veteran endo
Joined
Aug 16, 2021
Messages
219
#7
I
I assume

If it isn't, I'll list the Moderators, as I don't know of many community managers besides KayFB (discord tag: siga) and he tends to be busy.
I have also tried that email a couple times, and I never get a response. Last time I tried was, April 30th. No response. In years past, I used to easily be able to get ahold of someone through that email, they never ignored me. Now suddenly after 3 years, no response to emails.. so I kinda figured maybe they were too busy or someone. I don’t know.. but if there is someone in particular I can message, who really wouldn’t mind me doing so, that would be cool.
 

Askannon

Veteran endo
Joined
Feb 13, 2020
Messages
135
#8
I think it is mostly that there are no more full time community managers.
You could message the moderator Dusty, who at least was once a community manager, see dustyFB here on the forum (also I don't know if there's @ on this forum but here is a topic he started here with his own account).
Alternatively discord if needed (discord tag I can send you if needed, but non-devs I try to not cross-link)
 

J.D.

Veteran endo
Joined
Aug 16, 2021
Messages
219
#9
I think it is mostly that there are no more full time community managers.
You could message the moderator Dusty, who at least was once a community manager, see dustyFB here on the forum (also I don't know if there's @ on this forum but here is a topic he started here with his own account).
Alternatively discord if needed (discord tag I can send you if needed, but non-devs I try to not cross-link)
Ok, I appreciate it. I’ll try to dm dusty here in the forum and hopefully get an answer.
 
Joined
Feb 13, 2020
Messages
135
#11
I’ve tried dusty, Lauri, and Kai. Not a word from anyone. 🤷‍♂️
I've poked dusty, and he said that
The emails are already poking the right people, but I can't guarantee they'll respond. Mods specifically do not handle unban appeals since we're generally the people that hand them out, and there's an obvious conflict there.
So if it is not an unban request, maybe message me and I'll poke dusty in private to see if he is allowed to do something in that case. Otherwise, the above quote will have to suffice.
 

J.D.

Veteran endo
Joined
Aug 16, 2021
Messages
219
#12
Tha
I've poked dusty, and he said that

So if it is not an unban request, maybe message me and I'll poke dusty in private to see if he is allowed to do something in that case. Otherwise, the above quote will have to suffice.
Thankyou for trying for me, I really appreciate that. But, nah it’s for an unban appeal. I’ve sent to starbase community, as well as support, and haven’t gotten a reply. Thankyou though
 
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