banned

[fatow]

I was banned without a response from you even though my game is bugged, it's abusive you never responded to my tickets regarding the rewards for the sustainability tool that I don't receive it's abused as behavior coming from the moderator on the games!

 

[fatow]

hi

I don't know, I didn't get any messages, I was busy trying to do the tutorial to get the new sustainability reward,

I sent a ticket to say I had a problem because I was not receiving the reward

then i was banned

 

[fatow]

I did not know that doing the repair tutorial was forbidden

 

[fatow]

forum, mail forum, no response, is there really a conflict center service?

 

[Oobfiche]

all CM's are currently sleeping due to timezones. just wait a half-day or something till they are on

 

[fatow]

too bad he was not sleeping when I was doing the tutorial, I lost a game night, banned without an explanatory message, it's violent, first time I've been banned from a game in 20 years , not cooool

 

[fatow]

I asked why I am not receiving a reward in the tutorial, tried to reset it to get the new reward and I am banned, I do not see how it deserves a ban

 

[Oobfiche]

well thats not a ban at all. seems like your own network traffic screwed you over than being a ban

 

[Agonarch]

You got a ban when? Immediately after trying reset tutorial it banned you?

 

[fatow]

I reset the tutorial, then I went to the repairer, then banned, the service does not answer me I send an email to support no response, this is not normal !

 

[*FS*]

Why do i get the feeling we are not told the whole story here? Everyday i see players telling other players to redo tutorial and they have not been BAN HAMMERED!

 

[Haihappen]

How many starter ships did you get until now ? how many voucher tickets did you get ?

 

[fatow]

I did not ask for ships I asked to have the repair debuger tutorial to be able to have the new reward, the durability tool
I waited 7 days, no answer then ban, it's not normal

 

[fatow]

why ban, a player who asks for help? why no response since yesterday? maybe Monday will hope ..


it's not the player's fault if the game has bugs

a message to warn that I am at fault would have been fairer, I do not understand

I was a ship builder and in the biggest French guild, the guild is not too happy I'm the yolol programmer :/

 

[Agonarch]

I guess try to catch a dev on discord so you can talk in realtime, if everything is as you say it sounds like a mistake, I guess the ban button is probably on the same screen as a bunch of other stuff and someone misclicked it? I really doubt you were intentionally banned for redoing a tutorial.

 

[fatow]

I have never been banned from any games before I was banned for ticket abuse according to them, I did not know that there was a max of 10 reward hence the problem to have the sustainability tool

I am a fair play player I have passed the age, of abused like some, here I ask for a help not, that one pushes me in with speculations

I apologize, if I caused annoyance or inconvenience with too many tickets but I had no answer to explain to myself that there is a maximum of reward, far from me the idea of boring the developers

 

[Gearz]

I understand you're frustrated, but starting multiple forums posts isn't really going to help you get an answer any quicker btw.

 

[*FS*]

We understand you may or may not have been ban hammer for Only God Knows What? But! I agree with other poster here no way they BAN HAMMER you for redoing a tutorial! Half the game would be BAN HAMMER and there would be other players making multiple forum posts.. You got caught doing wrong and if by now they have not UN-BAN HAMMER you.. Well it's just not gonna happen even if your the ship builder & Yolol Coder of your crew.. Sorry bro.

 

[fatow]

I was banned at the time of the tutorial, I had no unhealthy behavior towards other players, no cheating, no other stupidity, too bad for the films of some with their certainty, too many tickets sent nothing else ..

 

[Agonarch]

Did you contact them on discord yet? What did they say?